We use technology compassionately to tackle the root causes of debt and prevent crisis situations, such as arrears and homelessness.
Our vision
To empower organisations to harness the power of digital and data to promote wellbeing for those hardest to reach.
Our values
We put Social Value above profit. We see pure profit as a dated concept. Our focus is on making the world a better place for everyone.
Officially B Corp Certified
TellJO is part of the global B Corp community. B Corporation Certification verifies that we meet the highest standards of social and environmental performance, proving it’s possible to use business to benefit people, communities and the planet.
To become B Corp Certified a company must achieve (and maintain) a minimum of 80 points in the rigorous B Impact Assessment – TellJO’s score is 94.2.
See our B Corp profileOur Senior Team
Dominic Maxwell
Co-founder and Director
Dom has worked in financial capability/exclusion for 20 years and has a broad knowledge of vulnerability. TellJO is a scalable evolution of Dom’s work directly supporting vulnerable people who had entered into crisis.
Charlotte Westbrook
Wellbeing Coach
Charlotte supports our customer’s wellbeing teams so that they have the tools to engage and help their vulnerable residents.
Luke Lindner
Software Engineer
Software Engineer by trade, teacher by heart. Experienced in Financial Services / Banking and eCommerce spaces, for medium to large international organisations.
Zoe Beeston
Marketing Manager
An experienced marketer, Zoe is committed to help organisations identify and protect their vulnerable customers using TellJO’s award-winning prevention platform.
Michelle Maxwell
Social Value Manager
A qualified registered nurse. Michelle is tasked to deliver TellJO to B Corp status and maximise Social Value opportunities for both TellJO and TellJO's customers.
Rob Harlow
Co-Founder
Commercially driven technical business leader, seasoned developer. Programming polyglot for over 20 years, experienced building everything from websites to distributed CRM platforms, coding in 30+ languages from ASP.net to zsh.
Dr.Thomas Richardson
Senior Advisor
Thomas is an accredited Clinical Psychologist and Cognitive Behavioural Therapist and an expert on the relationship between debt/financial difficulties and mental health problems.
Read MoreWhy TellJO
We believe that the current system is broken, the way arrears are pursued often causes harm and inequality. Everyone misses a payment for a reason, nobody wants the stress and indignity of being chased for money. The reasons for getting into crisis are what we call the vulnerabilities, including poor mental or physical health, low financial capability, low financial resilience or a life changing event.
If we can help organisations understand the personal reasons for non-payment, we can build long term resilience and wellbeing in their customers. Social Responsibility, is not just a nice to have.
TellJO can use social responsibility to reduce costs and improve the wellbeing of your customers.
Help, not harm.
Our Impact
Over 85,000 people people have completed a wellbeing check so far.
We've generated over half a million personalised digital signposts.
Users feel on average 8.6 out of 10 better.
We're also committed to the United Nations Sustainable Development Goals, find our latest report here.