Try it on your customers, ask if they are okay. Test TellJO on your own data with a quick and easy pilot in just 7 days. If you don’t see improved health outcomes and increased payment arrangements for your customers, we'll donate £1000 to the charity of your choice.
Watch our 60 second
explainer video
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Featured case studies
Mid Sussex District Council uses TellJO on Council Tax arrears customers, and creates homelessness prevention from the data
)
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When it comes to vulnerable
customers, we believe that
is the only way to start
the conversation.
TellJO creates positive outcomes for both
business and customers
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In our latest report on the state of vulnerable customer support in the energy sector find out how TellJO’s innovative wellbeing checks align with Ofgem’s SLCs.
Plus how we helped E.ON Next:
- update 150,000 lines of PSR data
- support 5,000 customers with a terminal illness
- secure £825,000 of customer debt
- receive £48,000 immediate payments
- generate £20 for every £1 spent on TellJO
National Wellbeing Index
Open-sourced data from our wellbeing checks reveals the national state of wellbeing. Working with TellJO you’ll be able to see the issues faced by your customers, how it compares and where you can help.
See the Wellbeing Index
Trusted by
Proven to help you:
Easily reach customers at a large scale via SMS and email.
TellJO will automatically refer those identified to your wellbeing or social responsibility teams. If you need us to, TellJO can manage a Wellbeing Service on your behalf.
After a TellJO wellbeing check, over 75% of customers request a payment arrangement, which is better for them and your business.
We use 63 indicators of vulnerability to assess financial, physical and mental health.
Help customers with specific issues using specialist 3rd sector organisations including debt help, addiction, and suicidal thoughts.
Remove the need for costly enforcement, chasing payments and managing complaints. We’ve provided up to 500% ROI for organisations by generating increased payment arrangements.
What impact has TellJO made
to our customers?
